Created twenty-five years ago, the ITS Academy Group is a consultancy and training provider specialising in Human Factors, Error Management, Behavioural Skills and Cross-Functional Teamwork.

Focused initially on critical industries, and in particular aviation, the ITS Academy Group now has more than 400 clients in 73 countries worldwide

Our fully equipped UK training centre in Bristol is just 200 metres from the mainline railway station, and a 20-minute drive from Bristol International Airport. With clients in more than 70 countries worldwide we regularly travel to our clients’ bases or, for their convenience, hold some of our open training courses at London Gatwick Airport.

We believe the key to our success is founded on:

1. More than 20 years experience in designing and delivering behavioural skills training and more than 15 years experience in designing and delivering CRM training courses.

2. Being a research driven organisation; by which we mean that our training courses are customised to the needs of each individual operation, based on a detailed evaluation of the operation’s specific requirements.